Customer Service III
Experis IT ManpowerGroup has partnered with a leading Medical device organization in the St. Paul, MN for a Customer Service III role to assist their team. This is an on-site role. Industry:
Medical device Title:
Customer Service III Location:
St. Paul, MN Duration:
4 months Contrcat with possible extension or hiring
Job Description:
3 - 5 year experience required. Takes a high volume of inbound or places outbound calls to provide information and services to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Follows processes and steps to ensure appropriate actions and follow through taken for customers. Document needs for customers in databases. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Must be able to be available to customers for a certain period of time during the day. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe). Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word Recommended Skills Coordinating Dos (Disk Operating System) Databases Ibm Notes Microsoft Excel Microsoft Word Apply to this job. Think you're the perfect candidate? Apply Now $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3r3z86pjp3chcc5ldr', 'ExternalApply-j3r3z86pjp3chcc5ldr'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Medical device Title:
Customer Service III Location:
St. Paul, MN Duration:
4 months Contrcat with possible extension or hiring
Job Description:
3 - 5 year experience required. Takes a high volume of inbound or places outbound calls to provide information and services to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Follows processes and steps to ensure appropriate actions and follow through taken for customers. Document needs for customers in databases. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Must be able to be available to customers for a certain period of time during the day. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe). Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word Recommended Skills Coordinating Dos (Disk Operating System) Databases Ibm Notes Microsoft Excel Microsoft Word Apply to this job. Think you're the perfect candidate? Apply Now $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3r3z86pjp3chcc5ldr', 'ExternalApply-j3r3z86pjp3chcc5ldr'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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