Sr. Production support (UNIX/Linux) Monitoring Engineer Customer Service & Call Center - Saint Paul, MN at Geebo

Sr. Production support (UNIX/Linux) Monitoring Engineer

Sr.
Location:
Eagan, MN On site Comments :
Submit eligible or permanent resident holds resumes, with no employment gaps, and include All achieved Educations/Certifications.
We are looking for candidates with developing tools to monitor Cloud Based system and applications for all platforms (Azure/AWS/Google Cloud Platform) Candidates should have strong knowledge of Linux/UNIX systems and experience or knowledge of AppDynamics, Zabbix, SolarWinds, and Neustar.
This position is on-site in Eagan, MN.
Teams are required to be on-site a minimum of 2 days/weekEmbark on an exciting journey with our esteemed team as a Senior UNIX/Linux Monitoring Engineer based in Eagan, MN.
This on-site role calls for a seasoned expert in UNIX/Linux monitoring tools, contributing to the technological advancement within the USPS enterprise.
The successful candidate will exemplify autonomy, showcasing a self-directed approach to drive development and engineering tasks.
This position will lead the development and engineering of UNIX/Linux based monitoring tools within the clients enterprise.
The selected individual will be expected to work independently with a minimum of guidance or direction.
Primary
Responsibilities:
o Lead Innovation:
Spearhead the design, development, deployment, and comprehensive support of UNIX/Linux-based monitoring tools within the dynamic landscapes of Google and Azure Cloud environments.
o Specialization in Solutions:
Excel in implementing, engineering, and supporting the Enterprise Event Monitoring solution, leveraging tools such as AppDynamics, Zabbix, SolarWinds, and Neustar.
o Technical Prowess:
Showcase your technical prowess by installing, integrating, troubleshooting, administering, and engineering cutting-edge products on UNIX-like servers.
o Integration Expertise:
Specify and implement integrations with diverse systems management solutions, including hardware, storage, network, and third-party element managers.
o Collaboration:
Engineer seamless integration with other enterprise monitoring tools such as AppDynamics, SolarWinds, Neustar, Everbridge, and Splunk.
o Transparent Reporting:
Provide regular, transparent reports on monitoring status to users and managers, accompanied by well-thought-out action plans for fault resolution.
o Operational Excellence:
Develop and implement operational management processes and procedures to ensure operational excellence.
o Strategic Growth:
Formulate growth plans that align the hosting environment with projected expansion, ensuring scalability and resilience.
o Proactive Problem Management:
Implement procedures for proactive problem detection and avoidance, including robust disaster recovery planning.
Basic
Qualifications:
o Educational Background:
Bachelor's Degree and a minimum of 5 years of experience (additional experience considered in lieu of a degree).
o Technical Proficiency:
Minimum 5
years of experience with UNIX/Linux, showcasing proficiency in Windows and Unix Operating systems.
o Scripting Skills:
Strong UNIX shell scripting skills (BASH, Perl) and proficiency in other scripting languages (Python, Selenium).
o Engineering Acumen:
Experience in architecting and engineering software for large organizations, incorporating automation management tools such as Puppet and Ansible.
o Monitoring Expertise:
Utilize monitoring tools for applications, hardware, OS, network, and portals, demonstrating a robust knowledge of UNIX/Linux internals, including the kernel and network stack.
o Communication Skills:
Excellent communication, interpersonal, and customer support skills.
Requirements:
o Clearance:
Must be able to obtain a Position of Public Trust Clearance - or Permanent Resident, with no more than 6 months of combined travel outside the US in the last 5 years.
o Residency:
Must have resided in the US for the last 5 years.
Preferred
Qualifications:
o Cloud Expertise:
Extensive experience setting up monitoring and alerting within Google and Azure Cloud platforms.
o Technical Mastery:
Expert-level knowledge in UNIX (Linux, Solaris).
o Automation Proficiency:
Automation experience and software development skills on UNIX-like systems.
o System Calls Knowledge:
Strong understanding of system calls and their programmable use for system monitoring.
o Integration
Experience:
Hands-on experience developing integrations using Shell/BASH, Perl, Ruby, and Python.
o Team Collaboration:
Experience working in a team implementing enterprise monitoring solutions.
o Cloud Monitoring:
Strong cloud monitoring experience (AWS, Azure, etc.
).
o Service Management:
Experience implementing ITIL and change management in a large enterprise, especially from a service perspective.
o KPI Development:
Experience developing business and IT KPIs for monitoring systems and applications.
o Event Management:
Experience in Service Impact Management and/or Event Management.
o Tool Familiarity:
Familiarity with tools such as AppDynamics, Solarwinds, Neustar Monitoring, and Splunk.
o In-depth Knowledge:
In-depth knowledge of monitoring solutions on UNIX-like systems.
o Local Presence:
Local to the Eagan, MN area (no relocation assistance provided).
o Must have resided in the US for the last 5 yearsThis resource will provide onsite support in the Eagan, MN area.
Submit eligible or permanent resident holds resumes, with no employment gaps, and include All achieved Educations/Certifications.
This is an onsite role.
Sr.
Production support (UNIX/Linux) Monitoring Engineer Recommended Skills Amazon Web Services Ansible Automation Bash (Scripting Language) Change Management Communication Estimated Salary: $20 to $28 per hour based on qualifications.

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