ENTRY LEVEL - Customer Solutions
Market Social Group Market Social Group Saint Paul, MN Saint Paul, MN Full-time Full-time $40,924 - $58,919 a year $40,924 - $58,919 a year 1 day ago 1 day ago 1 day ago Our client is seeking an entry-level Customer Solutions Associate to become an integral part of their team, acting as a vital link between consumers and products.
In this role, you will oversee all customer interactions from start to finish, ensuring nothing falls through the cracks.
Your primary focus will be on educating customers, increasing brand awareness, and successfully closing sales.
We offer a comprehensive benefits package to all our employees, including:
Discounts on our products and services Company-facilitated training programs Opportunities for career advancement Recognition and rewards programs Uncapped bonus potential A diverse and inclusive workplace culture Exciting company-sponsored travel opportunities Key
Responsibilities:
Warmly greet members, prospective members, and guests while delivering exceptional customer service.
Manage various on-floor activities, including:
Answering phones in a friendly manner and assisting callers with their inquiries.
Processing member checkouts at the end of the sale.
Assisting in new member sign-ups and completing sales transactions.
Facilitating upgrades to member accounts.
Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
Contributing to the cleanliness and organization of your workspace.
Qualifications and Requirements:
A preference for candidates with a background in customer service.
Basic computer skills are required.
A positive and upbeat attitude is a must.
Punctuality and reliability are essential qualities.
Exceptional customer service skills, with the ability to exceed member expectations in a positive and professional manner.
Strong listening skills, coupled with empathy and problem-solving abilities.
Demonstrate diplomacy in all interactions, using appropriate behavior and language.
A high school diploma or GED equivalent is required.
Candidates must be 18 years of age or older.
Physical Demands:
Continuous standing and walking during your shift.
Frequent verbal communication in person and over the phone during your shift.
Ability to occasionally lift objects weighing up to 25 lbs.
Job Type:
Full-time Pay:
$40,923.
75 - $58,918.
93 per year
Benefits:
Flexible schedule On-the-job training Experience level:
1 year 2 years 3 years 4 years 5 years No experience needed Under 1 year Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this role, you will oversee all customer interactions from start to finish, ensuring nothing falls through the cracks.
Your primary focus will be on educating customers, increasing brand awareness, and successfully closing sales.
We offer a comprehensive benefits package to all our employees, including:
Discounts on our products and services Company-facilitated training programs Opportunities for career advancement Recognition and rewards programs Uncapped bonus potential A diverse and inclusive workplace culture Exciting company-sponsored travel opportunities Key
Responsibilities:
Warmly greet members, prospective members, and guests while delivering exceptional customer service.
Manage various on-floor activities, including:
Answering phones in a friendly manner and assisting callers with their inquiries.
Processing member checkouts at the end of the sale.
Assisting in new member sign-ups and completing sales transactions.
Facilitating upgrades to member accounts.
Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
Contributing to the cleanliness and organization of your workspace.
Qualifications and Requirements:
A preference for candidates with a background in customer service.
Basic computer skills are required.
A positive and upbeat attitude is a must.
Punctuality and reliability are essential qualities.
Exceptional customer service skills, with the ability to exceed member expectations in a positive and professional manner.
Strong listening skills, coupled with empathy and problem-solving abilities.
Demonstrate diplomacy in all interactions, using appropriate behavior and language.
A high school diploma or GED equivalent is required.
Candidates must be 18 years of age or older.
Physical Demands:
Continuous standing and walking during your shift.
Frequent verbal communication in person and over the phone during your shift.
Ability to occasionally lift objects weighing up to 25 lbs.
Job Type:
Full-time Pay:
$40,923.
75 - $58,918.
93 per year
Benefits:
Flexible schedule On-the-job training Experience level:
1 year 2 years 3 years 4 years 5 years No experience needed Under 1 year Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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