Credentialing Information Specialist (call center) hybrid - Local Twin Cities candidates only
3.
7 Saint Paul, MN Saint Paul, MN Full-time Full-time Estimated:
$33.
7K - $42.
6K a year Estimated:
$33.
7K - $42.
6K a year 10 hours ago 10 hours ago 10 hours ago Description:
Looking to work from home? Tech savvy? Reliable and energetic? Passionate about helping others? Prefer a mission-based organization? If so, join us at ARRT:
We have great full-time/40 hours per week opportunities in an active contact center with a consistent Monday-Friday 8am-4:
30pm schedule, with a convenient Mendota Heights location or a hybrid, primarily remote option for local metro candidates, a collaborative team environment, and more- in a relaxed yet professional setting! Great benefits too! As the Credentialing Information Specialist (CIS) 1, in our Continuing Registration department, you'll be a first point of contact with ARRT registrants and others requesting information.
You'll have a deep understanding of the certification and registration requirements Registered Technologists face and use your strong current technology skills to quickly navigate multiple software systems.
You'll work to address registrants' needs by providing information, education, and key communications regarding:
General and renewal information, Verification of registration, Continuing education requirements and activities.
In this role, you'll also identify opportunities to improve communications and promote accuracy of information with a keen attention to detail.
Key Duties and Responsibilities Answer calls concerning Continuing Education (CE) requirements (high volume call center) Answer registration, Continuing Qualification Requirements (CQR), and miscellaneous questions Keep current on the continuing registration requirements Document call information Resolve customer complaints and problems by offering options and education Escalate issues as appropriate Participate in a rotation to cover the company operator Miscellaneous duties include Participation in ongoing learning activities to improve job performance Modeling of exemplary customer service Other duties as assigned Requirements:
Minimum qualifications High school diploma or equivalent, plus One year minimum of call center/customer service representative experience Strong computer technology skills- including Microsoft Teams and Outlook, multi-line phone systems, web-browser, database, and various software systems.
Equipment is provided.
Skills and Abilities required:
attention to detail, computer skills- strong, verbal and written communication, decision making, documentation, job-focused learning, problem solving/analytical thinking, proof reading/editing skills, reliability, understanding and following procedures.
Position location options:
Onsite at our Mendota Heights office or Primarily remote- very occasional Mendota Heights office visit requirements (local Twin City metro area candidates only).
About ARRT Mission- The American Registry of Radiologic Technologists promotes high standards of patient care by recognizing qualified individuals in medical imaging, interventional procedures, and radiation therapy.
Vision- ARRT will be the premier organization for credentialing healthcare technology professionals in medical imaging, interventional procedures, and radiation therapy.
Values- ARRT is a principled and mission-driven organization that values and demonstrates quality, integrity, objectivity, and evidence-based decision making.
For more information, including full job description, benefit summary, and other information visit www.
arrt.
org.
Start dates in December or January!.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Saint Paul, MN Saint Paul, MN Full-time Full-time Estimated:
$33.
7K - $42.
6K a year Estimated:
$33.
7K - $42.
6K a year 10 hours ago 10 hours ago 10 hours ago Description:
Looking to work from home? Tech savvy? Reliable and energetic? Passionate about helping others? Prefer a mission-based organization? If so, join us at ARRT:
We have great full-time/40 hours per week opportunities in an active contact center with a consistent Monday-Friday 8am-4:
30pm schedule, with a convenient Mendota Heights location or a hybrid, primarily remote option for local metro candidates, a collaborative team environment, and more- in a relaxed yet professional setting! Great benefits too! As the Credentialing Information Specialist (CIS) 1, in our Continuing Registration department, you'll be a first point of contact with ARRT registrants and others requesting information.
You'll have a deep understanding of the certification and registration requirements Registered Technologists face and use your strong current technology skills to quickly navigate multiple software systems.
You'll work to address registrants' needs by providing information, education, and key communications regarding:
General and renewal information, Verification of registration, Continuing education requirements and activities.
In this role, you'll also identify opportunities to improve communications and promote accuracy of information with a keen attention to detail.
Key Duties and Responsibilities Answer calls concerning Continuing Education (CE) requirements (high volume call center) Answer registration, Continuing Qualification Requirements (CQR), and miscellaneous questions Keep current on the continuing registration requirements Document call information Resolve customer complaints and problems by offering options and education Escalate issues as appropriate Participate in a rotation to cover the company operator Miscellaneous duties include Participation in ongoing learning activities to improve job performance Modeling of exemplary customer service Other duties as assigned Requirements:
Minimum qualifications High school diploma or equivalent, plus One year minimum of call center/customer service representative experience Strong computer technology skills- including Microsoft Teams and Outlook, multi-line phone systems, web-browser, database, and various software systems.
Equipment is provided.
Skills and Abilities required:
attention to detail, computer skills- strong, verbal and written communication, decision making, documentation, job-focused learning, problem solving/analytical thinking, proof reading/editing skills, reliability, understanding and following procedures.
Position location options:
Onsite at our Mendota Heights office or Primarily remote- very occasional Mendota Heights office visit requirements (local Twin City metro area candidates only).
About ARRT Mission- The American Registry of Radiologic Technologists promotes high standards of patient care by recognizing qualified individuals in medical imaging, interventional procedures, and radiation therapy.
Vision- ARRT will be the premier organization for credentialing healthcare technology professionals in medical imaging, interventional procedures, and radiation therapy.
Values- ARRT is a principled and mission-driven organization that values and demonstrates quality, integrity, objectivity, and evidence-based decision making.
For more information, including full job description, benefit summary, and other information visit www.
arrt.
org.
Start dates in December or January!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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