Intake Specialist / Human Services Program Representative 1
Saint Paul, MN Saint Paul, MN Full-time Full-time $26.
14 - $38.
38 an hour $26.
14 - $38.
38 an hour 6 days ago 6 days ago 6 days ago When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Job Details Working Title:
Intake Specialist Job Class:
Human Services Program Representative 1 Agency:
Human Services Dept Who May Apply:
Open to all qualified job seekers Date Posted:
09/13/2023 Closing Date:
09/26/2023 Hiring Agency/Seniority Unit:
Human Services Dept / MAPE DHS Central Office Division/Unit:
Department of Human Services / OIG LS Central Intake Unit Work Shift/Work Hours:
Day Shift / 8:
00 a.
m.
- 4:
30 p.
m.
Days of Work:
Monday - Friday Travel Required:
No Salary Range:
$26.
14 - $38.
38 / hourly; $54,580 - $80,137 / annually Classified Status:
Classified Bargaining Unit/Union:
214 - MN Assoc of Professional Empl/MAPE FLSA Status:
Nonexempt Telework Eligible:
Yes, this position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework Designated in Connect 700 Program for Applicants with Disabilities:
Yes Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job.
Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework.
This position exists to execute the responsibilities of the Commissioner of Human Services, pursuant to the provisions of the Human Services Licensing Act (HSLA), the Maltreatment of Minors Act (MOMA), and the Vulnerable Adults Act (VAA).
Individuals in this position protect the health, safety, and welfare of children and vulnerable adults through receiving maltreatment and licensing complaints via telephone or email and processing those complaints through internal electronic databases.
These complaints involve a wide range of licensed services.
These services are licensed by the Department of Human Services, or in some instances the Department of Corrections, and include:
child care centers; adult foster care; children's residential facilities; and residential and day treatment services for substance use, mental health, or developmental disabilities.
The individual in this position exercises independent judgement in the application of agency and unit protocols in order to provide a high level of customer services to both internal and external stakeholders, including other Government Agencies, while maintaining compliance with data practice requirements.
Additionally, the individual in this position recommends changes to unit protocols in accordance with established goals and objectives of the Licensing Division.
Qualifications Minimum Qualifications 2 years professional experience receiving, processing, or analyzing reports.
Actively safeguard the data collected, maintained, and used.
Prioritize work in order of importance.
Answer phones and/or take reports by interviewing callers.
Preferred Qualifications Act with the highest degree of integrity, adhering to all compliance and ethics requirements.
Develop and maintain productive, effective, and professional working relationships with staff, partners, and clients.
Comply with all applicable statutes, rules, regulatory standards, and policies pertaining to this data, including but not limited to the Minnesota Government Data Practices Act (MGDPA), the Minnesota Health Records Act, and the Health Insurance Portability and Accountability Act (HIPAA).
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
Application Details How to Apply Select Apply for Job at the top of this page.
If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email email protected .
For additional information about the application process, go to http:
//www.
mn.
gov/careers.
If you have questions about the position, contact Casey Erickson at email protected .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at email protected .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or email protected for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.
7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Why Work for Us Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve.
The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:
95% of employees understand how their work helps achieve their agency's mission 91% of employees feel trusted to do their jobs 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job 87% of employees report flexibility in their work schedule Comprehensive Benefits Our benefits aim to balance four key elements that make life and work meaningful:
health and wellness, financial well-being, professional development, and work/life harmony.
As an employee, your benefits may include:
Public pension plan Training and professional development Paid vacation and sick leave 12 paid holidays each year Paid parental leave Low-cost medical and dental coverage Prescription drug coverage Vision coverage Wellness programs and resources Employer paid life insurance Short-term and long-term disability Health care spending and savings accounts Dependent care spending account Tax-deferred compensation Employee Assistance Program (EAP) Tuition reimbursement Federal Public Service Student Loan Forgiveness Program Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers.
The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities.
If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email email protected and indicate what assistance is needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
14 - $38.
38 an hour $26.
14 - $38.
38 an hour 6 days ago 6 days ago 6 days ago When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Job Details Working Title:
Intake Specialist Job Class:
Human Services Program Representative 1 Agency:
Human Services Dept Who May Apply:
Open to all qualified job seekers Date Posted:
09/13/2023 Closing Date:
09/26/2023 Hiring Agency/Seniority Unit:
Human Services Dept / MAPE DHS Central Office Division/Unit:
Department of Human Services / OIG LS Central Intake Unit Work Shift/Work Hours:
Day Shift / 8:
00 a.
m.
- 4:
30 p.
m.
Days of Work:
Monday - Friday Travel Required:
No Salary Range:
$26.
14 - $38.
38 / hourly; $54,580 - $80,137 / annually Classified Status:
Classified Bargaining Unit/Union:
214 - MN Assoc of Professional Empl/MAPE FLSA Status:
Nonexempt Telework Eligible:
Yes, this position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework Designated in Connect 700 Program for Applicants with Disabilities:
Yes Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job.
Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework.
This position exists to execute the responsibilities of the Commissioner of Human Services, pursuant to the provisions of the Human Services Licensing Act (HSLA), the Maltreatment of Minors Act (MOMA), and the Vulnerable Adults Act (VAA).
Individuals in this position protect the health, safety, and welfare of children and vulnerable adults through receiving maltreatment and licensing complaints via telephone or email and processing those complaints through internal electronic databases.
These complaints involve a wide range of licensed services.
These services are licensed by the Department of Human Services, or in some instances the Department of Corrections, and include:
child care centers; adult foster care; children's residential facilities; and residential and day treatment services for substance use, mental health, or developmental disabilities.
The individual in this position exercises independent judgement in the application of agency and unit protocols in order to provide a high level of customer services to both internal and external stakeholders, including other Government Agencies, while maintaining compliance with data practice requirements.
Additionally, the individual in this position recommends changes to unit protocols in accordance with established goals and objectives of the Licensing Division.
Qualifications Minimum Qualifications 2 years professional experience receiving, processing, or analyzing reports.
Actively safeguard the data collected, maintained, and used.
Prioritize work in order of importance.
Answer phones and/or take reports by interviewing callers.
Preferred Qualifications Act with the highest degree of integrity, adhering to all compliance and ethics requirements.
Develop and maintain productive, effective, and professional working relationships with staff, partners, and clients.
Comply with all applicable statutes, rules, regulatory standards, and policies pertaining to this data, including but not limited to the Minnesota Government Data Practices Act (MGDPA), the Minnesota Health Records Act, and the Health Insurance Portability and Accountability Act (HIPAA).
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
Application Details How to Apply Select Apply for Job at the top of this page.
If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email email protected .
For additional information about the application process, go to http:
//www.
mn.
gov/careers.
If you have questions about the position, contact Casey Erickson at email protected .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at email protected .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or email protected for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.
7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Why Work for Us Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve.
The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:
95% of employees understand how their work helps achieve their agency's mission 91% of employees feel trusted to do their jobs 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job 87% of employees report flexibility in their work schedule Comprehensive Benefits Our benefits aim to balance four key elements that make life and work meaningful:
health and wellness, financial well-being, professional development, and work/life harmony.
As an employee, your benefits may include:
Public pension plan Training and professional development Paid vacation and sick leave 12 paid holidays each year Paid parental leave Low-cost medical and dental coverage Prescription drug coverage Vision coverage Wellness programs and resources Employer paid life insurance Short-term and long-term disability Health care spending and savings accounts Dependent care spending account Tax-deferred compensation Employee Assistance Program (EAP) Tuition reimbursement Federal Public Service Student Loan Forgiveness Program Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers.
The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities.
If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email email protected and indicate what assistance is needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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