IT Program Manager at Tech Data Corporation in Remote
The IT Program Manager provides program level leadership across a program and/or several projects with millions of dollars of investment and a direct impact to the entire organization, while managing C-suite visibility and reporting requirements. As the SPOC for the entire program, they direct all facets of the program to include, for example, facilitation of C-suite and business alignment, establishing and running program governance, ensuring the realization of program level benefits, and leading a set of project managers to achieve the desired outcomes. The programs they manage are often global in nature, highly complex technically, organizationally, and politically, and require a much higher level of leadership ability than other projects. The program manager can manage outcomes across multiple teams, time zones, and cultures, driving for results in very ambiguous and challenging situations.
Responsibilities:
o Focuses on program leadership through the program lifecycle, applying program management best practices and different program and project methodologies as required to ensure the program objectives are met and the customer expectations are exceeded. o Works with IT and business executives, IT delivery leads, regional leadership, and project managers to align strategies, governance, goals, resources, schedules, assignments, budgets, risk management, and metrics to ensure delivery of desired outcomes. Act as the single point of contact for the program across US, Europe, and APAC. o Ensures all individual projects and workstreams achieve their desired outcomes by providing oversight of schedules, resources, scope, deliverables, budgets, risks, issues, dependencies, and communications. taking corrective actions proactively. o Drives all communications and reporting across the impacted region(s), developing and continually improving the effectiveness of communications to their stakeholders and senior leadership. o Coordinates all program and project interdependencies to effectively de-conflict resources, assets, and any other constraints or obstacles; Identify key requirements needed from cross-functional teams and external vendors o Works closely with executives and project sponsor, cross-functional teams, and assigned program and project managers to proactively manage and mitigate all risks and issues o Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives tasks as needed. o Work with other program managers to identify risks and opportunities across multiple projects within the department o Drive all required change management, from development of a change strategy and plan, training if required of change champions and project managers, to achieving the adoption rates set forth for the program. o Ensure the operational sustainability of the solution post go-live and that all financials aspects are accounted for in the follow-on fiscal years. o Provide coaching and support to project managers to improve program delivery and aid in their development. Knowledge, Skills and
Experience:
o 8-10
years of Program Management leading global, highly complex, transformative efforts that impact the entire organization. o PMP certified or equivalent experience o A proven track record of program management in IT environments with a matrix organization o Track record of managing project managers effectively in multiple regions o Deep expertise with all program and project management best practices and methodologies o Highly effective inter-personal skills and the ability to work confidently with executives from across the company. o Ability to work proactively, autonomously, and effectively in a global environment o Excellent written and spoken communication skill; excellent presenter especially to executives, consistently exhibiting an executive presence. o Superb organizational skills and attention to detail at all levels of the program. o Very flexible approach, servant leadership style, and a willingness to learn. o Successful track record of managing global, cross functional teams, remotely and in person. o Demonstrable working experience of the Program Management lifecycle. o Fully conversant with Microsoft Office, including Excel and PowerPoint to an excellent standard. o Experience with LEAN or Six Sigma preferred o Experience in process design and optimization o Graduate degree strongly preferred Cultural Competency Requirements:
Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
Salary Range:
$100K -- $150K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
o Focuses on program leadership through the program lifecycle, applying program management best practices and different program and project methodologies as required to ensure the program objectives are met and the customer expectations are exceeded. o Works with IT and business executives, IT delivery leads, regional leadership, and project managers to align strategies, governance, goals, resources, schedules, assignments, budgets, risk management, and metrics to ensure delivery of desired outcomes. Act as the single point of contact for the program across US, Europe, and APAC. o Ensures all individual projects and workstreams achieve their desired outcomes by providing oversight of schedules, resources, scope, deliverables, budgets, risks, issues, dependencies, and communications. taking corrective actions proactively. o Drives all communications and reporting across the impacted region(s), developing and continually improving the effectiveness of communications to their stakeholders and senior leadership. o Coordinates all program and project interdependencies to effectively de-conflict resources, assets, and any other constraints or obstacles; Identify key requirements needed from cross-functional teams and external vendors o Works closely with executives and project sponsor, cross-functional teams, and assigned program and project managers to proactively manage and mitigate all risks and issues o Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives tasks as needed. o Work with other program managers to identify risks and opportunities across multiple projects within the department o Drive all required change management, from development of a change strategy and plan, training if required of change champions and project managers, to achieving the adoption rates set forth for the program. o Ensure the operational sustainability of the solution post go-live and that all financials aspects are accounted for in the follow-on fiscal years. o Provide coaching and support to project managers to improve program delivery and aid in their development. Knowledge, Skills and
Experience:
o 8-10
years of Program Management leading global, highly complex, transformative efforts that impact the entire organization. o PMP certified or equivalent experience o A proven track record of program management in IT environments with a matrix organization o Track record of managing project managers effectively in multiple regions o Deep expertise with all program and project management best practices and methodologies o Highly effective inter-personal skills and the ability to work confidently with executives from across the company. o Ability to work proactively, autonomously, and effectively in a global environment o Excellent written and spoken communication skill; excellent presenter especially to executives, consistently exhibiting an executive presence. o Superb organizational skills and attention to detail at all levels of the program. o Very flexible approach, servant leadership style, and a willingness to learn. o Successful track record of managing global, cross functional teams, remotely and in person. o Demonstrable working experience of the Program Management lifecycle. o Fully conversant with Microsoft Office, including Excel and PowerPoint to an excellent standard. o Experience with LEAN or Six Sigma preferred o Experience in process design and optimization o Graduate degree strongly preferred Cultural Competency Requirements:
Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
Salary Range:
$100K -- $150K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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